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An Introduction to Service Design: Designing the Invisible

An Introduction to Service Design: Designing the Invisible

Author: Lara Penin (Parsons School of Design)
$74.95(AUD)  inc GST
Available Stock: 0

A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an integrative and advanced culture of design. All over the world new design studios are defining their practice as service design while long established design and innovation consultancies are increasingly embracing service design as a key capacity within their offering. Divided into two parts to allow for specific reader requirements, Service Design starts by focusing on main service design concepts and critical aspects. Part II offers a methodological overview and practical tools for the service design learner, and highlights fundamental capacities the service design student must master. Combined with a number of interviews and case studies from leading service designers, this is a comprehensive, informative exploration of this exciting new area of design.

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A theoretical, contextual and practical guide to the emerging and ever-developing landscape of service design.
Stock Information

General Fields

  • : 9781472572585
  • : Bloomsbury Publishing PLC
  • : Bloomsbury Visual Arts
  • : April 2018
  • : April 2018
  • : books

Special Fields

  • : Lara Penin (Parsons School of Design)
  • : Paperback
  • : 344